Brendan Bilko creates products that live on the Internet.


Brendan is a multi-disciplinary designer living in Brooklyn, NY. He currently works as the Head of Product and Creative at Dexter, a platform for creating and managing automated conversational interactions. He leads in the experience design of Dexter, develops the feature set for its users and creates engaging products for brand partners.

Prior to Dexter, Brendan co-founded Mayday, a boutique creative agency in NY. As partner and production director, he worked on everything from UX design and technical direction to creative production and account management. He led projects that spanned both vertical and client size, including award-winning digital campaigns for Comedy Central, brand showcases for Marriott and Levi's, and product design for startup stage entrepreneurs.

Brendan received his Master of Science degree from Northwestern University, where he concentrated in interactive production, and a BA from New York University. He lives in Park Slope with his wife and two cats, and watches far too many Mets games for his own health.

& Past Work

Dexter — Head of Product

Dexter is making tools for everyday people to create coversational interfaces — more commonly referred to today as chatbots. Bots give makers the ability to reach billions of users across readily used platforms. Dexter believes the best bots will be made with even better writing tools.

BFF Trump — Product Lead

"...SS+K put some creative capital into reminding people exactly who Trump is. Hence 'BFF Trump,' a Facebook chatbot that's intended to engage millennials who know who Trump is—but may not know all of the things that he's actually saying."
Fast Company

Nestlé — Product Lead

"...a shift in emphasis from direct marketing to casual endorsements of regular users. Nestlé is using Nescafé to find out whether social marketing can be treated as the core method for brand promotion rather than just an augmentation to traditional forms."


  • Experience Design
  • Creative Direction
  • Product Management
  • UX Design
  • UI Design
  • Writing
  • Copy Editing
  • Research
  • Ideation
  • Creative Strategy

What's Really Good